Terms of Service
Last updated: July 2025
1. Acceptance of Terms
By accessing and using Kocial ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Description of Service
Kocial is a community-driven platform that allows users to create communities, share ideas, and engage in discussions. The Service includes:
- Community creation and management
- Idea sharing and discussion
- User interaction and collaboration
- Content moderation tools
3. User Accounts
To use certain features of the Service, you must register for an account. You agree to:
- Provide accurate, current, and complete information
- Maintain and update your account information
- Keep your password secure and confidential
- Accept responsibility for all activities under your account
4. User Conduct
You agree not to use the Service to:
- Violate any applicable laws or regulations
- Infringe upon the rights of others
- Post content that is harmful, offensive, or inappropriate
- Spam or engage in other disruptive behavior
- Attempt to gain unauthorized access to the Service
- Use the Service for commercial purposes without permission
5. Content and Intellectual Property
Users retain ownership of their content. By posting content, you grant Kocial a non-exclusive, worldwide license to use, display, and distribute your content within the Service.
You are responsible for ensuring you have the right to share any content you post.
6. Community Guidelines
When participating in communities, you agree to:
- Respect other users and their opinions
- Follow community-specific rules and guidelines
- Report inappropriate content to moderators
- Engage in constructive and meaningful discussions
7. Privacy and Data Protection
Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices.
8. Termination
We may terminate or suspend your account and access to the Service at any time, with or without cause, with or without notice. You may also terminate your account at any time.
9. Disclaimers
The Service is provided "as is" without warranties of any kind. We do not guarantee that the Service will be uninterrupted or error-free.
10. Refund Policy
Our refund policy is designed to be fair and transparent for all users:
- Annual Subscriptions: Refunds are only allowed for unused portions of your subscription. For example, if you subscribed for 1 year and have used 2 months, a refund will be processed for the remaining 10 months on a prorated basis.
- Monthly Subscriptions: For monthly subscriptions, only future subscriptions can be cancelled. No refund shall be processed for the current month that has already been paid for and used.
- Processing Time: Refunds are typically processed within 5-10 business days and will be credited back to your original payment method.
- Eligibility: Refund requests must be submitted within 30 days of the original purchase date.
To request a refund, please contact our support team with your account details and reason for the refund request.
11. Limitation of Liability
In no event shall Kocial be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Service.
12. Changes to Terms
We reserve the right to modify these terms at any time. We will notify users of significant changes via email or through the Service.
13. Governing Law
These terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Kocial operates.
14. Contact Information
If you have any questions about these Terms of Service, please contact us at:
- Email: [email protected]
- Address: India